FAQ

FREQUENTLY ASKED QUESTIONS

Are you a factory or trading company?

We are professional umbrella factory in Shenzhen, China. Welcome to visit our factory.

Can you provide me your catalogue?

Of course, Would you like to let me know your request and we will quote to you accordingly.

How about the MOQ?

There are MOQ 300-500PCS of our some products, Other products MOQ will be depended.You can contact us to know more information.

Can I get samples first with my own design, and then start the order?

Yes, of course, we can send you a sample to check the quality first. And you can put you logo on the product.

How can you protect my designs and brands?

We won't show your designs and brands online or provide to others. We can sign a confidentiality and non-disclosure with you and our sub-contractors.

How about sample time and cost?

The cost can be discussed.
For our own available sample, we can send to you in 3-5 days.
If need make a new sample with your logo, size, color, material or other requirement, need 7-10 days sample time.

How about shipping?

It depends on you. Usually we ship samples, small quantity goods by express, big quantity goods by sea or by Air.

Can you make customized items make our logo?

Yes, logo, size, color, material or other requirement, customized service is accepted.

Is there any new mould fee?

For our own design, no new mould fee.
For your customized products, logo, zipper, shape, size and others, need to discuss.

where is the nearest Port?

We are located in Shenzhen, so usually our Port is Yantian or Shekou.

How to order wholesale products?

You can order online and contact us to ship out the goods. Any questions, pls feel free to contact us at any time. Our team will be heartly at your service.

WANT TO WORK WITH US?